Stay Safe with Local Emergency Contacts
While the Mackay Isaac Region is renowned for its natural beauty and warm hospitality, it's essential to be prepared for any unexpected situations.
Whether you're exploring coastal trails, inland towns, or remote areas, having access to the right emergency contacts ensures peace of mind.
This page provides a comprehensive list of emergency numbers, including medical services, police, fire departments, and local support agencies. Keep these contacts handy during your visit to stay informed and safe.
For immediate assistance, dial 000 for Police, Fire, or Ambulance services.
Tip: Save this page or print a copy before travelling in remote or low-reception areas.
For live updates on severe weather or road closures, check the local disaster dashboard or council websites.
General Emergency Numbers
|
Service |
Phone Number |
Notes |
|
Emergency – Police, Fire, Ambulance |
000 |
Life-threatening or urgent situations |
|
SES (State Emergency Service) |
132 500 |
Storm, flood, and rescue assistance |
|
Police Assistance Line |
131 444 |
For non-urgent police matters |
|
Crime Stoppers |
1800 333 000 |
Report crime anonymously |
|
Poisons Information Centre |
13 11 26 |
Available 24/7 |
|
Queensland Health – 13 HEALTH |
13 43 25 84 |
24/7 health advice |
|
Ergon Energy (Faults & Emergencies) |
13 22 96 |
Power outages, fallen lines or faults |
|
RACQ (Roadside Assistance) |
13 11 11 |
Roadside assistance for members |
|
Marine Rescue – VMR Mackay |
07 4955 5444 |
Marine safety and rescue |
|
Mackay Base Hospital |
07 4885 6000 |
Emergency and general medical services |
|
Isaac Regional Council (24/7 emergencies) |
1300 472 227 |
For local infrastructure or council emergencies |
Campervan and Motorhome Servicing and Repairs
|
Company |
Address |
Contact |
Type of Service |
Region |
|
Yard 5 |
78 Harbour Rd, North Mackay QLD 4740 |
0409 484 485 |
Servicing and repairs |
Mackay |
|
Tullmack Caravans |
158 Maggiolo Dr, Paget QLD 4740 |
(07) 4952 3274 |
Servicing, repairs, spare parts & accessories |
Mackay |
|
Jayco Mackay |
8 Main St, Bakers Creek QLD 4740 |
(07) 4942 1292 |
Servicing, repairs, spare parts & accessories |
Mackay |
|
Mackay Caravan Insurance Repairs |
4/8 Main St, Bakers Creek QLD 4740 |
(07) 4847 0199 |
Servicing and repairs |
Mackay |
|
JB Caravans Mackay |
158 Maggiolo Dr, Paget QLD 4740 |
(07) 4952 3274 |
RV supply store, servicing and repairs |
Mackay |
|
A1 Batterypro |
7 Cemetery Rd, West Mackay QLD 4740 |
(07) 4957 6123 |
Battery store |
Mackay |
|
Treadwell Tyre Service |
Mackay: 165 Boundary Rd, East Paget |
(07) 4952 4155 |
Tyre needs |
Mackay / Sarina |
|
Sarina: 1/112 Broad St, Sarina QLD 4737 |
(07) 4914 2449 |
|||
|
Ultra Tune Mackay |
20 Peel St, Mackay QLD 4740 |
(07) 4953 1300 |
Servicing and repairs |
Mackay |
Local Roadside Assistance
|
Company |
Location |
Contact |
Type of Service |
Region |
|
A1 Affordable Towing |
Mackay |
0407 572 873 |
Towing |
Mackay |
|
Clayton’s Towing Service |
34 Centurion Dr, Mackay QLD 4740 |
(07) 5441 3888 |
Towing |
Mackay |
|
Steery’s Towing & Transport Mackay |
Unit 2/5 O'Loughlin St, North Mackay |
0447 272 257 |
Towing |
Mackay |
|
Auto Repair Towing 24/7 Roadside Assist |
33 Boundary Rd E, Paget QLD 4740 |
(07) 4957 3555 |
Towing |
Mackay |