Frequently Asked Questions
Planning your visit to the Mackay Isaac Region? Whether you're hitting the road in a campervan, hiking through national parks, or chasing coastal sunrises, a little preparation goes a long way.
We've pulled together the most frequently asked questions to help you explore with confidence—covering everything from permits and safety to accessibility and trip planning tools.
Do I need a permit to camp or fish in the region?
Some national parks and council-managed reserves require camping permits. You’ll also need a permit for freshwater fishing in stocked dams. For everything you need to know, visit our Camping Permits page and Fishing Permits Page.
Where can I find dump points and potable water?
We have free public dump points and water refill stations across coastal and inland towns. You’ll find locations and facility info on our Dump Points & Water Refill Stations page.
When is the best time to visit?
The region is a year-round destination. Summer is lush and tropical, while winter offers clear skies and great fishing. For seasonal travel advice, see our Weather & Climate page.
Is the region accessible for travellers with mobility needs?
Yes, many lookouts, attractions, and accommodation options are accessible. Visit our Accessible Travel page for trail info, facilities and tips.
Can I take my dog or pet to national parks?
Pets are not permitted in Queensland national parks but are welcome at many beachside and inland campgrounds outside park boundaries. Check signage before entering a location for pet-friendly sites.
How do I get to the islands?
The islands off Mackay are accessible via private boat or with Endless Days Island Tours from Mackay Marina. For more info, visit our Islands region page.
What’s the best way to get around the region?
Driving is the easiest way to explore, with car hire available in Mackay. Guided tours and transfer services are also available. See our Getting Here & Around and Tours & Transfers pages for options.
Where can I see wallabies on the beach?
The iconic Cape Hillsborough wallaby experience takes place at sunrise every morning. Rangers manage visitor access for the safety of the animals and guests. Learn more on our Cape Hillsborough page .
Are there family-friendly things to do?
Absolutely! From wildlife encounters and waterfalls to easy walks and hands-on activities, there’s something for every age. Browse our Family Friendly page to plan a fun and flexible itinerary.
Where can I get maps, brochures or local advice?
Drop into one of our Visitor Information Centres located across the region for free maps, local tips, and booking support. Or visit our Guides & Maps page to download resources before you go.
Still have questions?
Reach out to our friendly VIC staff or follow us on social media for travel tips and updates.