Visitor Information Centres

Planning your trip to the Mackay Isaac Region? Make your first stop one of our Visitor Information Centres—your gateway to exploring like a local.

Our friendly staff and volunteers are ready to help you discover the best things to see and do across the region and beyond. Whether you’re after directions, local recommendations, or want to take the stress out of booking, we’ve got you covered.

Planning a trip that suits all ages and abilities? Discover inclusive trails, rest stops and experiences on our Accessible Travel page or chat to our friendly staff and volunteers.

Not nearby? Give us a call or send an enquiry—we’re here to help.

What we offer:
• Local attraction and event information
• Maps, brochures and travel advice
• Accommodation and tour bookings (at some centres)
• Customised itinerary planning
• Rail travel advice and booking assistance

Visitor Information Centre Locations

Mackay Region Visitor Information Centre
Sarina Field of Dreams Parklands, Bruce Highway, Sarina QLD 4737
07 4837 1228
bookings@mackayregion.com
Monday–Friday
Saturday–Sunday: Closed

Mackay Visitor Information Kiosk
Bluewater Lagoon, Matsuura Drive, Mackay QLD 4740
07 4837 1228
bookings@mackayregion.com
Monday–Friday: 9:00 AM – 4:00 PM
Saturday–Sunday: 9:00 AM – 1:00 PM
Closed or reduced hours on selected public holidays

Melba House Visitor Information Centre
Melba House, Eungella Road, Marian QLD 4753
P 07 4954 4299 | F 07 4954 4296
pvtda@pioneervalley.com.au
Open daily: 9:00 AM – 3:00 PM

Broken River Visitor Information Centre
534 Eungella Dam Road, Broken River QLD 4757
07 4958 4745
brkiosk@bigpond.com
Friday to Sunday: 10:00 AM – 3:00 PM

Clermont Visitor Information Centre
Clermont Historical Centre, 17217 Gregory Highway, Clermont QLD 4721
07 4983 3311
clermont.museum@isaac.qld.gov.au
isaac.qld.gov.au
Wednesday to Saturday: 9:00 AM – 3:00 PM
Opening hours may vary on public holidays—please contact the centre directly.