2025 Award Recipients
The Mackay Isaac region sparkled with pride on Friday 31st October 2025 as the 2025 Mackay Isaac Tourism Awards Gala Dinner unfolded in spectacular fashion at the Mackay Entertainment and Convention Centre.
Held under a glamorous masquerade theme, the evening brought together operators, volunteers, stakeholders and industry leaders to recognise the passion and pride of the local operators and volunteers who support our visitor economy.
2025 Mackay Isaac Tourism Award Recipients include:
Festivals and Events
- St Lawrence Wetlands Weekend, Isaac Regional Council – Gold
- Wombat Festival, Clermont Artslink – Silver
Ecotourism
- Mt Jukes Eco Retreat – Gold
- Nautical By Nature Mackay – Silver
Tourism Retail, Hire and Services
- Mt Pleasant Centre – Gold
Business Event Venues
- Mackay Entertainment and Convention Centre – Gold
Tour & Transport Operators
- Oh Deere Farm Stay – Gold
- Mackay Adventure Tours and Transfers – Silver
- Mingle Events Co. – Bronze
- Bush Heli-Service – Highly Commended
- Off Camber Mountain Biking - Highly Commended
Adventure Tourism
- Nautical By Nature – Gold
- Wake House Australia – Silver
Tourism Restaurants and Catering Services
- Shamrock Hotel Mackay – Gold
Unique Accommodation
- Oh Deere Farm Stay - Gold
- Mackay Adventure Lodge – Silver
Self-Contained Accommodation
- Comfort Resort Blue Pacific – Gold
4 or 4.5 Star Accommodation
- Quest Mackay on Gordon – Gold
- Rydges Mackay Suites – Silver
New Tourism Business
- Nautical By Nature Mackay – Gold
Outstanding Contribution by a Volunteer or Volunteer Group
- Friends of the Mackay Entertainment and Convention Centre - Gold
People’s Choice
- Accommodation: Oh Deere Farm Stay
- Experience or Service: Nautical By Nature
Mackay Isaac Tourism Wraps Up a Year of Growth and Gears Up for 2026
As 2025 draws to a close, Mackay Isaac Tourism is celebrating a year of milestones that have strengthened the region’s position as one of Queensland’s most exciting destinations.
From record-breaking visitor numbers to bold campaigns and unforgettable events, the past 12 months have been nothing short of transformative.
A Year of Achievements
- International Visitation: 33,000 in the year ending September 2025, up 17.1% on the previous year1.
- Domestic Visitation: 773,000 domestic overnight visitors for the nine-month period ending September 20252
- Total Domestic Visitor Expenditure: $895.4m between overnight visitors and day trippers (3.3% of the states total visitor expenditure) 2
- Domestic reason for travel2:
- Holiday: 215,000
- Business: 205,000
- Visiting Family and Relatives: 206,000
- Total Campaign Reach: Delivered 19.8 million impressions across major campaigns including Lucky Catch and Snap, keepuP!, and Free Spirit.
- Visitor Servicing: Welcomed 13,420 visitors through Mackay Isaac Visitor Information Centres, supported by 3,891 volunteer hours.
- Events Calendar: Supported a diverse lineup of signature events including Nebo Rodeo, St Lawrence Wetlands Weekend, Lucky Catch and Snap, Between The Tides, Wombat Festival, BMA Mackay Marina Run, Mackay Festival of Arts, and more.
- Digital Transformation: Launched a new website and completed a whole-of-region destination shoot.
- Industry Leadership: Became proud members of the Australian Cruise Association, contributed to four Destination 2045 submissions, and advocated for improved access to national parks, enhanced visitor infrastructure, and supportive tourism policy.
- Trade Development: Celebrated our largest-ever regional presence at ATE, showcasing Mackay Isaac to national and international trade.
Mackay Isaac Tourism CEO Jeff Stewart-Harris said these achievements reflect the passion and resilience of our tourism community.
“Together, we’ve elevated Mackay Isaac’s profile and created a foundation for even greater success in 2026”, Mr Stewart-Harris said.
Campaign Success Driving Real Outcomes
Our campaigns didn’t just generate clicks, they delivered real economic impact3:
- Average Daily Rate (ADR): $232.75 (+9.55%)
- Flight Searches: Average 18,740 per month (+15.88%)
- Overnight Visitors: Average 79,692 per month (+18.43%)
- International overnight visitors: 37,000 (+7,000 year-on-year)
“These results prove that strategic, creative marketing can shift perceptions and drive real outcomes,” Mr Stewart-Harris added.
“We’ve moved beyond being a stopover destination. Travellers are actively seeking Mackay Isaac for authentic experiences.”
Isaac Regional Council Mayor Kelly Vea Vea said it’s encouraging to see more travellers choosing to spend time in our towns and experience what makes Isaac unique.
“These results mean stronger support for local businesses and more opportunities for our communities”, Mayor Vea Vea said.
“It shows the value of sharing the stories and experiences that set our region apart.”
Looking Ahead: 2026
With the festive season and school holidays approaching, Mackay Isaac is ready to welcome Free Spirit travellers into 2026.
From sunrise wallaby encounters at Cape Hillsborough to island escapes, outback adventures to vibrant summer events, the region offers endless opportunities to do whatever, whenever.
Clermont based operator and owner of Bush Heli-Services, Mardi Bush said this year has already been a tremendous success.
“We’ve launched several new scenic packages, welcomed additional team members, expanded our fleet with new helicopters, and completed major facility upgrades”, Mrs Bush said.
“With travel continuing to grow across the region, we expect our numbers to exceed previous years, and we’re excited to soon release another new package for visitors and locals alike”.
Wake House Australia & Mackay Adventure Tours and Transfers Managing Director Amanda Pelagalli said the Wake House is seeing an increase in international tourists visiting the park on their travels up north in the lead up to Christmas.
“We’re particularly seeing visitors from Germany, France, Spain and the Netherlands”. Mrs Pelagalli said.
“It's been very fun to have lots of internationals learning how to wakeboard with the locals, for the first time right here in Mackay.
“Looking forward to 2026, Mackay Adventure Tours and Transfers has strong forward bookings particularly with group touring companies looking for exciting new destinations to visit along the Queensland coast”.
Celebrating Our Operators
Behind every success story are the operators and volunteers on the ground who deliver unforgettable experiences.
“From boutique stays to reef adventures and outback events, the commitment and passion from our local operators and volunteers is what makes the Mackay Isaac destination shine”, Mr Stewart-Harris added.
“Without them, we as a Regional Tourism Organisation couldn’t do what we do”.
Get Involved
Local operators and media are encouraged to amplify the region’s voice by sharing summer deals and experiences.
Learn more here: https://www.mackayisaac.com/plan/deals
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The Free Spirit Does Events With Life's Vibes
Events that vibe you are just down-right fun. Here in the Mackay Isaac Region, the good times roll year round.
From sing-and-dance-like-no-one’s-watching festivals to outback-action rodeos, saucy lip-smacking dagwood-dog country shows, fishing comps, and foodie feasts, there’s something for every kind of fun-seeker.
Chase PBs, cheer from the sidelines, or simply soak up the sunshine and smiles. We’ve even got events that’ll ‘wow’ little and big kids, plus uniquely local, culture-rich experiences you won’t find anywhere else.
So if you’re the kind of free spirit who craves a good time, find your next vibe on the Mackay Isaac Events Calendar.
Rock on!
Check Out These Hot Deals
The Mackay Region offers some of the most spectacular natural attractions in Queensland and now you can get here more easily thanks to some great deals that are selling fast!
Explore Eungella National Park, perched high above the Pioneer Valley in Mackay’s hinterland region, and spot platypus playing in the wild. On the coast, you can watch the sunrise on the beach with wallabies and kangaroos or head south for an award-winning Sugar Shed experience. Soak up great fishing on the blue Pioneer River, indulge in fresh seafood at the Mackay Marina or experience ultimate relaxation on a nearby island.
Experience all this, and more, in The Mackay Region.
Explore Freely. Travel Kindly.
Everyone deserves to experience the wild, wonderful spirit of the Mackay Isaac Region — and we’re passionate about helping visitors do it safely, thoughtfully and inclusively.
Whether you’re exploring rainforest trails, meeting wallabies at sunrise, or road tripping inland, travelling with care ensures these special places stay beautiful for future generations and accessible for everyone.
Accessible Travel
From accessible boardwalks and all-abilities lookouts to inclusive accommodation and welcoming Visitor Information Centres, we want every traveller to feel confident planning their adventure.
Highlights include:
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Lamberts Beach Lookout — all-abilities whale-watching platform
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Mackay Regional Botanic Gardens — accessible paths, facilities and sensory gardens
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Sky Window Lookout (Eungella National Park) — short, sealed loop track with panoramic views
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Visitor Information Centres — accessible entrances and helpful staff ready to assist
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Many local accommodation providers also offer accessible rooms and amenities (check our Accommodation page and use filters or contact operators directly)
If you have specific accessibility needs, we recommend chatting with our friendly Visitor Information Centre team ahead of your visit. They can provide tailored advice, local updates and insider tips.
Responsible Travel
The Mackay Isaac Region is known for its raw, uncrowded beauty — and protecting it is everyone’s responsibility. Travelling responsibly means treading lightly, respecting wildlife, and supporting local communities wherever you go.
Key tips for travelling responsibly:
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Leave no trace: take your rubbish, stay on marked trails, and leave campsites as you found them
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Respect wildlife: never feed or touch wild animals, observe quietly and from a distance
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Use designated camping areas and dump points — see our [Camping & RV] pages for details
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Follow fire safety guidelines and check seasonal fire bans
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Support local businesses and producers, keeping your spending local
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Respect cultural sites and acknowledge Traditional Custodians
Travelling responsibly isn’t about limiting your experience — it’s about making it even more meaningful.
Plan & Explore with Confidence
Looking for accessible accommodation or transport options? Need guidance on fishing permits or park etiquette? Our Visitor Information Centres and online resources are here to help you plan a trip that’s not only unforgettable but also kind to the places and people you meet along the way.
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